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Transcripts

Every video you upload is automatically transcribed with speaker identification and timestamps.

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Viewing Transcripts

  1. Go to your project’s Videos tab
  2. Click on any video
  3. The transcript appears below the video player

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Transcript Features

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Speaker Identification

Transcripts automatically label different speakers: 
Speaker A: So tell me about your experience with the checkout flow.

Speaker B: Well, I found it pretty confusing at first. The shipping options weren't clear.

Speaker A: What specifically was confusing?
Speakers are labeled alphabetically (A, B, C…) based on when they first speak.

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Timestamps

Each utterance includes a timestamp. Click any timestamp to jump to that moment in the video.

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Search Within Transcript

Use Ctrl/Cmd + F to search for specific words or phrases within the transcript.

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Transcript Accuracy

Transcription accuracy depends on:
  • Audio quality — Clear audio produces better results
  • Background noise — Minimal noise improves accuracy
  • Accents — Strong accents may reduce accuracy slightly
  • Technical terms — Industry jargon may be misheard
Typical accuracy: 90-95% for clear audio with standard accents.

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Editing Transcripts

Currently, transcripts cannot be edited directly. This feature is coming soon. If you notice significant errors, you can:
  1. Delete the video
  2. Re-upload with improved audio quality
  3. Or note corrections in your research documentation

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Transcript Export

Transcript export is coming soon. For now, you can select and copy text directly from the transcript view.