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Upload Videos

Cleio AI accepts video recordings of user interviews, usability tests, and research sessions. Videos are automatically transcribed with speaker identification.

Supported Formats

  • File types: MP4, MOV, WebM, AVI
  • Maximum size: 1.5 GB per video
  • Recommended: 720p or 1080p resolution for best transcription quality

How to Upload

  1. Navigate to your project’s Videos tab
  2. Click Upload Video or drag and drop files into the upload area
  3. Wait for the upload to complete

What Happens Next

After upload, Cleio AI automatically:
  1. Processes the video — Extracts audio and prepares for transcription
  2. Generates transcript — Creates a full transcript with timestamps
  3. Identifies speakers — Labels different speakers (Speaker A, Speaker B, etc.)
  4. Creates thumbnail — Generates a preview image
This typically takes 2-5 minutes depending on video length.

Upload Status

StatusMeaning
UploadingFile is being transferred
ProcessingVideo is being prepared
TranscribingAudio is being converted to text
ReadyVideo is ready for analysis
ErrorSomething went wrong — try re-uploading

Tips for Better Transcription

  • Good audio quality — Clear audio produces more accurate transcripts
  • Minimal background noise — Reduce ambient sounds when recording
  • One speaker at a time — Overlapping speech is harder to transcribe accurately
  • Standard accents — Heavy accents may reduce accuracy slightly

Managing Videos

  • Rename: Click the video title to edit
  • Delete: Click the menu (⋮) and select Delete
  • View transcript: Click on any video to see its full transcript